|
Support / Frequently Asked
Questions
Thank you for
your interest in the Reseller Bargains products. All products are priced well
below suggested retail price and all products are available for immediate
download. Prior to purchasing, please be sure to read through the FAQ
listed below to ensure a pleasurable experience here at ResellerBargains.com.
Thank you again for visiting. We look forward to serving your resale needs.
1.
What Is
The Weekly $1 Deal?
Each
week, I will offer 1 new item for just $1.00. The product will remain at this
price all week. Each week, as a new product is added, older items will
increase in price by $1.00 until week 6 at which time, it will be removed from
the Weekly $1 Deal section and added to it's main category page.
2. How Do I
Receive My Purchase(s)?
All product
download links are sent to your PayPal email address immediately after payment
is made. Please be sure to check your spam box before contacting us with a "I
did not receive my product" support email. If you do not receive your email
within 2 hours, please provide a few additional hours, we recommend 8 hours,
as it is possible that the PayPal servers are busy.
When emailing
support due to non-receipt of your product (download link not received),
please be sure to include your PayPal eMail Address, the PayPal Transaction
Number and the Full Name and SKU Number of the product(s) you purchased.
Without this information, it may take longer to respond to your support
request.
3. Can I Request A
Refund/Exchange?
Although we
strive to offer you the best possible experience, we are currently unable to
provide a refund for any purchase. The reason for this is because since these
are digital products, we have no idea what you do with the products once you
have received them and we have no way to stop you from reselling them. All
products are represented to the best of our ability. Please be sure to read
all product information prior to purchasing.
4.
What Type of
Product Support Do
You Offer?
WebberCo, Ltd.,
our parent company, does not offer technical assistance with any products sold
from our website. All products come with their own instructions, help or
installation files. Ordering individual/packaged products from this site
constitutes your acceptance of this.
With that said,
also let me point out that I will do my best to assist you to the extent of my
ability. Because I am not the actual creator or author of 99% of these
products, there may be some problems which arise which are out of my control.
Again, I will do my best to offer whatever assistance I can, however, failure
to be able to solve your problem is not a reason for a refund.
5. Will My
Information Be Shared With Anyone?
Your
information will never be sold, rented, traded, given away or offered in any
way to any third parties, except when required under federal law. We do,
however, occasionally send out emails promoting special offers only available
to our past / present customers. These emails are far and few between and are
meant simply as a courtesy to you, not a nuisance.
6.
What Rights Are Included With My Purchase(s)?
Unless stated
otherwise, all products come complete with Resale Rights Only. This means that
although you can resell the product, you can NOT pass on resale rights to your
customers. Please also note that unless other stated or implied, you may not
remove any links, either back to WebberCo, Ltd., Reseller Bargains, Ltd. or
any third parties which may be found in some if the scripts sold here.
7.
What Are Your Hours of Operation?
Please realize
that although this is an online store, I am not humanly able to spend 24 hours
a day online. I reside in the East Coast and as such, I work on the EST time
system. Therefore, if you email me for questions/answers at 3:00 AM EST,
chances are good that you will not receive a response for at least a few
hours, minimum. Most support/sales related questions are not even seen until
well after noon each day.
8.
Can I Request An Extension For My Purchase?
You will have
24 hours to download each of your purchases. If additional time is needed, we
will be more than happy to send you an extension link, however, please note
that requests received long after your initial purchase (i.e. I purchased
something a few months back and formatted my system. Can you send me a new
download link?) may incur an additional download fee.
9.
Do You Offer A "Lowest Price" Guarantee?
That all
depends quite honestly. Depending on the rights we purchased and how much we
paid is what we base our prices on. If you see a product listed on our site
that is priced cheaper elsewhere, please email us and let us know. We will do
our best to accommodate you and your needs.
10.
Do You Scan For Viruses?
Yes, however,
it is your responsibility to scan all purchases prior to using them. If you
happen to find a virus of any kind, please report it so that we may upload a
clean copy of the infected files. Thank you.
11.
Can I Make A Request For A Product?
Absolutely.
Please feel free to contact us at anytime.
12.
Can I Sell My Product On Your Site?
Of course.
Please feel free to contact us at anytime.
13.
My Questions Were Not Answered. Who Can I Contact?
Please feel
free to contact us at anytime.
|